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Committed to protecting your privacy.

Safe Steps provides specialist support services for anyone in Victoria who is experiencing or afraid of domestic or family violence. We collect, use, disclose and handle personal information for the purpose of providing these services.

We are committed to protecting the privacy and security of personal and health information we collect. We are required to comply with the Privacy Act 1988 (Cth), Privacy and Data Protection Act 2014 (Vic), Health Records Act 2001 (Vic), Family Violence Protection Act 2008 (Vic), Child Wellbeing and Safety Act 2005 and other relevant laws.

Our Privacy Policy describes how we collect, hold, use and disclose personal information and should be read together with our website Disclaimer.

By accessing the Safe Steps website or otherwise providing personal information to us, you (ie individual or authorised organisation) indicate your acceptance of this Privacy Policy, which may be amended from time to time.

Safe Steps Flags

Safe Steps respectfully acknowledges and celebrates the Traditional Owners of the lands throughout Victoria and pays respects to their Elders of past, current and future generations. 

Safe Steps is committed to ensuring diversity, inclusion and equity are embedded throughout our organisation for the benefit of our clients and our staff. We are committed to a focus on recognising and eliminating discrimination in the services we deliver. Read our Diversity, Inclusion and Equity Statement here.

Safe Steps is committed to creating and maintaining a Child Safe Organisation; ensuring obligations to meet the Child Safe Standards and Reportable Conduct Scheme requirements, as codified by the Child Wellbeing and Safety Act 2005 (Vic). You can read more about this commitment in our Child Safety and Wellbeing Policy here.

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Safe Steps Family Violence Response Centre is supported by the Victorian Government.