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How you can help

If you’re worried about someone you know who might be experiencing family and domestic violence, it can be hard to know what to do. But just by asking, listening and believing, you can have an enormous impact on someone’s journey to safety.

If someone you know is in immediate danger, call 000 for emergency assistance.

To learn more about how you can help a loved one or friend, visit Safe and Equal’s “Are You Safe AT Home?” website.

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How to Support a Loved One or Friend

There are many ways to help someone experiencing family and domestic violence. Use the tabs below for practical steps and advice.

 

 

Recognising the Signs

  • Sudden changes in behaviour or mood.
  • Unexplained injuries or frequent absences.
  • Signs of fear, isolation, or withdrawal.
Recognising the Signs

What to Say

  • “I’m here for you, no matter what.”
  • “You don’t have to go through this alone.”
  • Avoid blame or pressuring them to act.
What to Say

Offering Practical Help

Offer practical help

Understanding Their Choices

  • Leaving can be a process, not a single event.
  • Be patient and respect their decisions.
  • Reassure them that support is always available.
Understanding their choices

Taking Care of Yourself

  • Supporting someone can be emotionally difficult.
  • Seek advice or counselling if needed.
  • Ensure you have boundaries to protect your own well-being.
Taking care of yourself

When It’s an Emergency

  • Call 000 if someone is in immediate danger.
  • Let emergency services handle the situation.
  • Follow up with support when it is safe to do so.
Support for Everyone
When It’s an Emergency

When someone you care about is experiencing family or domestic violence, your support can be life-changing. By offering a listening ear and practical help, you empower them to take steps toward safety and independence.

Remember, it’s okay if you don’t have all the answers. Start by being there and helping them connect with the resources they need.

Explore Support Resources
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Safe Steps is committed to ensuring diversity, inclusion and equity are embedded throughout our organisation for the benefit of our clients and our staff. We are committed to a focus on recognising and eliminating discrimination in the services we deliver. Read our Diversity, Inclusion and Equity Statement here.

Safe Steps is committed to creating and maintaining a Child Safe Organisation; ensuring obligations to meet the Child Safe Standards and Reportable Conduct Scheme requirements, as codified by the Child Wellbeing and Safety Act 2005 (Vic). You can read more about this commitment in our Child Safety and Wellbeing Policy here.

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Safe Steps Family Violence Response Centre is supported by the Victorian Government.