Help her journey to safety,
Jasmine had endured years of emotional and physical abuse. She felt trapped, ashamed and alone.
One night, after a violent assault that left her fearing for her life, she found the courage to reach out. With trembling hands, she dialed the number she had memorised but never dared to call. Safe Steps answered.
The voice on the other end was calm, compassionate, and reassuring. Jasmine was believed. She was not judged. She was helped. Safe Steps arranged crisis accommodation, coordinated transport, and supported her to safety.
That call was Jasmine’s turning point.
Safe Steps provides 24/7 crisis support to people at risk from family violence. Most of our work begins with a phone call – a lifeline in a moment of desperation. Your support ensures we can answer every call. Because when someone reaches out and starts their journey to safety, they deserve to be heard and helped, so they never have to go back to an unsafe home.
Be the reason someone finds safety.
Donate to Safe Steps
Day or night, every day of the year, we are here for those who need us
Safe Steps is Victoria’s only around-the-clock family and domestic violence crisis service, and with your support, we provide a lifeline to thousands of people each year. Your generosity helps ensure that when someone reaches out for help, often in their most terrifying moment, they are believed and supported to safety.
Your donation helps guide survivors towards long-term safety and brighter futures
✅ It’s tax-deductible
✅ It provides 24/7 emergency crisis family and domestic violence support
✅ It means we’re ready when the next family needs us
Help us be there for Victoria’s most vulnerable.
Safe Steps respectfully acknowledges and celebrates the Traditional Owners of the lands throughout Victoria and pays respects to their Elders of past, current and future generations.
Safe Steps is committed to ensuring diversity, inclusion and equity are embedded throughout our organisation for the benefit of our clients and our staff. We are committed to a focus on recognising and eliminating discrimination in the services we deliver. Read our Diversity, Inclusion and Equity Statement here.
Safe Steps is committed to creating and maintaining a Child Safe Organisation; ensuring obligations to meet the Child Safe Standards and Reportable Conduct Scheme requirements, as codified by the Child Wellbeing and Safety Act 2005 (Vic). You can read more about this commitment in our Child Safety and Wellbeing Policy here.
Safe Steps Family Violence Response Centre is supported by the Victorian Government.
Safe Steps respectfully acknowledges and celebrates the Traditional Owners of the lands throughout Victoria and pays respects to their Elders of past, current and future generations.
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Safe Steps is committed to ensuring diversity, inclusion and equity are embedded throughout our organisation for the benefit of our clients and our staff. We are committed to a focus on recognising and eliminating discrimination in the services we deliver. Read our Diversity, Inclusion and Equity Statement here.
Safe Steps is committed to creating and maintaining a Child Safe Organisation; ensuring obligations to meet the Child Safe Standards and Reportable Conduct Scheme requirements, as codified by the Child Wellbeing and Safety Act 2005 (Vic). You can read more about this commitment in our Child Safety and Wellbeing Policy here.
Safe Steps Family Violence Response Centre is supported by the Victorian Government.
